Responding to angry customers is one of the hardest parts of her job, Natasha said. Finding the right words, conveying the appropriate level of contrition — especially when the hotel […]
Italy's new 'Orient Express' isn't running yet — but rates are already soaring
Reservations for Italy’s new “La Dolce Vita Orient Express” train open Tuesday. Luxury train enthusiasts may want to lock in the current rate now — before it climbs any higher. […]
Debate heats up as Singapore prime minister says exclusive Taylor Swift deal isn't 'unfriendly'
Singapore Prime Minister Lee Hsien Loong said Tuesday that a closed-door deal for Taylor Swift to perform in the city-state ensured she would not perform in other Southeast Asian countries […]
Canceling trips in your own country? How war is rattling travelers far beyond the Middle East
The Israel-Hamas war is affecting travel across the Middle East and beyond. International arrivals to the region grew in the fourth quarter of 2023 — mainly owing to an increase […]
Cabbing in Italy can be a gnarly affair. Here's how to navigate it
I knew something was amiss when the taxi meter read 10.50 euros as we pulled away from the Roma Termini train station. While negotiating the evening rush hour traffic and […]
Asian cities gain ground in Euromonitor's 'Top 100' cities to visit
Paris is, once again, the best city to visit in the world, according to Euromonitor International. The city topped the market research company’s annual list of the “Top 100 City […]